Learn to Communicate Effectively with Your Patients

In most healthcare facilities the very first contact that the patient will have with the staff will come from nurses assigned to the front desk. Furthermore, once they are admitted and hospitalized, most of their daily interactions will be with nurses coming to check up on them, to administer medications, and to provide aid when necessary. In this sense, communicating effectively with both patients and coworkers is a quintessential skill that all nurses should strive to achieve if they don’t have it already.

On a more professional level, nurse-patient communication is important for your career because it is one of the primary domains on which the Consumer Assessment of Healthcare Providers and Systems (CAHPS) are scored. The patients will answer several questions about whether the nurse treated them with courtesy and respect, listened to them intently, and if they explained properly the concepts and procedures that they would undergo. In some cases, these survey results may affect your odds of landing a promotion, on the organization’s reputation and, in some reimbursement models, your wages.

In terms of effective communication, the CAHPS survey highlights two important areas:

  • Creating a positive, warm, and compassionate patient experience
  • Creating meaningful patient engagement and delivering patient education

However, these two objectives are often difficult to achieve, especially due to the advances in new technologies, which detract from meaningful nurse-patient relationships in lieu of providing better care. Still, there are certain strategies that can be implemented in the workplace, and which are designed specifically to nurture the nurse-patient relationship to create a strong rapport between these two individuals. The end goal of these strategies is to create an environment of trust and confidence to allow the healthcare process to flow smoothly.

The CAHPS mentions three main areas of focus through which the nurse can create meaningful relationships with their patients. Read on to learn more about these areas.

Strong Interpersonal Relationship Skills

The most direct way of forging meaningful bonds with patients is by fostering a strong interpersonal relationship with them. Through these bonds, the healthcare process will flow easily, and the patients will be able to adopt an active role in their recovery.

There are certain actions that a nurse can perform to improve the patient’s perception of them. For instance, sitting next to them during a regular checkup has been proven to increase the patient’s satisfaction by more than 30%. Similarly, adopting simple communication strategies can help to streamline the workflow when the nurse has an overcrowded schedule. In this sense, when delivering compassionate, individualized care is not an option due to time constraints, these communicational skills will allow the patient to feel at ease and cared for, even though the nurse won’t be able to spend much time conversing and reassuring them.

To this end, Claudia Allen JD, Ph.D., a researcher at the University of Virginia developed the Background, Affect, Trouble, Handling, and Empathy (BATHE) method, designed to only take five minutes. This method involves open-ended communication to engage the patient at a personal level in order to create meaningful bonds. In short, this method consists of asking several personal questions about the person’s preferred nickname, their family, and about their likes and interests. With this, the nurse can make a connection through the anecdotal evidence they collect. In future interactions, they can invoke these links to foster a stronger relationship and to reduce both the physical and emotional distress experienced by the patient.

Proper Communication Skills

It is very important that the patient understands completely the implications of what the procedures that they are undergoing entail. To this end, “Patient teach-back” is one of the leading patient education strategies, which revolve around the nurse asking the patient to repeat their version of what a concept, instruction, or other health information entails.

According to the Agency for Healthcare Research and Quality (AHRQ), health centers should begin to develop standardized teach-back skills by creating a team dedicated to this. This team should focus on training the staff on the proper use of this method, as well as to teach the patients about it. In the latter, it’s important that the patient understands that they are not being judged, nor tested. Instead, they must know that teach-back is a tool designed to ensure that they completely understand the information, as well as to identify the areas in which the nurse would need to emphasize.

The Technological Means

With the advances in technology, hospitals now have better means of introducing the patients to their facilities without ever having to give them a lengthy tour or talk. Bedside tablets are great instruments for fostering a better understanding of the services provided by the facility in which they are hospitalized. Furthermore, a properly implemented system that can seamlessly connect to all the bedside tablets can also optimize the use of the nurse call lights and buttons by simply adding it as a function in the device’s UI.

However, to reduce the impact that these technological advances have on the nurse-patient relationship, the nurse must always try to engage the patient for the first time without using technology. In the moment of the first encounter, the BATHE method can be used for creating a meaningful bond before introducing them to their bedside tablet.

In short, nurses will need to strike a perfect balance of compassion, clinical expertise, and technology services in order to create a proper bond with their patients to ensure that the recovery process flows smoothly.

20 comments on Learn to Communicate Effectively with Your Patients

  1. freda says:

    This is a very joyful day of my life because of the help PRIEST Salami has rendered to me by helping me get my ex-husband back with his magic and love spell. I was married for 6 years and it was so terrible because my husband was really cheating on me and was seeking a divorce but when I came across PRIEST Salami email on the internet on how he helped so many people to get their ex back and help to fix relationships. and make people happy in their relationship. I explained my situation to him and then sought his help but to my greatest surprise, he told me that he will help me with my case and here I am now celebrating because my Husband has changed totally for good. He always wants to be by me and can not do anything without my presence. I am really enjoying my marriage, what a great celebration. I will keep on testifying on the internet because PRIEST Salami is truly a real spell caster. DO YOU NEED HELP THEN CONTACT DOCTOR PRIEST Salami NOW VIA EMAIL: purenaturalhealer@gmail.com. Whatsapp number: +2348143757229 He is the only answer to your problem and makes you feel happy in your relationship…

  2. Johnson says:

    My Name is Maria Smith, From Ohio United states

    Am really happy that i and my Husband are cured of (HERPES SIMPLEX VIRUS) with the herbal medicine of Dr Sambola sent to me and my husband, i have been

    suffering from this disease for the past 3 years without solution until i came across this doctors who have cure so many people with his

    herbal medicine, i also choose to give him a chance to help me and my husband, he told me what to do and i kindly did it, and he gave us

    his herbal medicine and direct me on how to use it, i also follows his instruction for use and he ask us to go for a check up after 3 weeks and

    which i did, to my greatest surprise our result came out as negative, we are really happy that there is someone like this lord richard who is

    ready to help anytime any day. to all the readers and Viewers that is doubting this testimony stop doubting it and contact this Dr and see if

    he will not actually help you. I am not a stupid Woman that i will come out to the Public and start saying what someone have not done for
    me .contact him now if you are also in need of help via

    email sambolaherbal@gmail.com
    whatsaap number +2347011451611
    May God bless you sir for all your good works. contact Dr Sambola today for your following diseases below

    HEPATITIS,
    CÁNCER,
    HIV
    HERPES
    ASTHMA
    DIABETES
    EPILEPSY
    INFERTILITY
    STAPHYLOCOCCUS.
    BARENESS
    Kidney?

  3. Alexa Mike says:

    I never thought I would get scammed of all my assets on this exchange which I was warned by friends to keep off the exchange, they stole all my life saving the total funds of $88k worth of bitcoin. I couldn’t believe bitcoin could ever be recovered, all thanks to a kind hearted team of Lost Recovery Masters they just offered me top notch services and they are capable of offering hacking services of any sort.
    To that one person or persons out there who really need a true and efficient cryptocurrency recovery expert I would advise you to contact Lost Recovery Masters via
    Email: [Support@lostrecoverymasters.com]
    Whatsapp [+44(7537)-105921]
    Website: [https://lostrecoverymasters.com}

  4. Kevin Rankin says:

    Recovering From Fake Online Investment Schemes

    I had been a loyal customer of a particular investment company for several months investing my funds, using their services without issue. The company suddenly closed my account and l was unable to withdraw. Desperate for a resolution I discovered Lost Recovery Masters, a special legal recovery expert intelligence group service specializing in resolving issues with unscrupulous and fake online investment companies. Lost Recovery Masters successfully recouped all my lost funds to my immense relief. I am grateful for Lost Recovery Masters, As a form of appreciation this was the best I could do for them. I highly recommend their services. If you need their assistance, contact them on
    Website: (https://lostrecoverymasters.com/)
    Whatsapp +44(7537-105921
    Support Email (Support@lostrecoverymasters.com)

  5. Have you lost hope of ever recovering your money from scam brokers? I have good news for you and yes it is 97% possible for you to recover your money through a Certified Recovery Expert CYBER ASSETS WIZARD RECOVERY, I had lost over $128,000 to a fake broker and I lost hope of ever making profit through binary trading. After the loss, I had a long research on how to recover the lost funds, I came across CYBER ASSETS WIZARD RECOVERY,   a Specialized Crypto Recovery Expert who helped Scam Victims recover their Lost Funds. After submitting my case the expert worked on my case and all my funds were recovered back. to anyone looking for Recovery firm to Recover your lost Crypto. You can contact  CYBER ASSETS WIZARD RECOVERY, VIA EMAIL ON cyberassetswizardrecovery@gmail.com

  6. Dan says:

    Are you looking for:- call +27736310260 SSD Chemical Solution Chemical Solution for Cleaning Black Money SSD Chemical Company SSD Chemical Solution for Cleaning Black Money SSD Preserving Company SSD Chemical Solution for Cleaning Black Money Activation Powder S.S.D. Chemical Solution for Cleaning Black notes Active Powder Activation Powder for Cleaning Black Notes Black Money Cleaning Clean Black Money Best SSD Solution Clean Black Notes Cleaning Black Notes Cleaning Black Money PLEASE NOTE: WE ONLY DEAL IN HIGH QUALITY S.S.D. CHEMICALS SOLUTION FOR CLEANING BLACK MONEY We are manufacturers and sellers of all sort of chemicals like SUPER AUTOMATIC SSD SOLUTION Z.W.V.8 MODEL ACTIVATION POWDER AND REACTIVATION POWDER, ANTI AIR POWDER,MERCURY POWDER,AUTOMATED MONEY DEVELOPER MACHINES CONGEAL CHEMICAL MELTING EQUIPMENT, TEMPERATURE CONTROLLERS AND AUTOMATIC CLEANING MACHINE. WE ARE SELLING SSD CHEMICAL SOLUTION FOR CLEANING BLACK MONEY AND POWDER CALL +27736310260 purchase Best SSD Solution Clean Black Notes Dollars WE ALSO SELL CHEMICALS LIKE SSD AUTOMATIC SOLUTION FORM CLEANING BLACK DOLLARS CURRENCIES For More Contact Dr Dan Cell No: +27736310260 or watsapp Email:embalmingpowder@gmail.com, https://globalssdchemicalcompanysolutionforcleaning.wordpress.com/

  7. Dono says:

    God bless DR. Sambola for his marvelous work in my life, I was diagnosed of HERPES VIRUS since 2015 and I was taking my medications, I wasn’t satisfied i needed to get the HERPES out of my system, I searched about some possible cure for HERPES i saw a comment about DR.Sambola how he cured HERPES with his herbal medicine, I contacted him and he guided me. I asked for solutions, he started the remedy for my health, he sent me the medicine through UPS SPEED POST. I took the medicine as instructed, in 2 weeks i was totally cured. if you need herbal cure contact dr.akhigbe on his WhatsAPP number: +2347011451611 because he has a solution to all your problems. Email sambolaherbal@gmail.com

  8. How To Hire The Best Crypto Recovery Expert / Visit Captain WebGenesis

    Captain WebGenesis provides successful crypto recovery services to investors who have lost money to crypto scams. I was recently duped by One fake broker I met on Instagram who introduced me to cryptocurrency investment. I liked the idea and opted to invest through the site. Initially, I invested a small portion of my portfolio which was profitable but then I kept on investing more money, which I continued to do until the website vanished. I was unable to withdraw any money prior to the incident, but I’m excited I was able to get my funds back using Captain WebGenesis crypto recovery team. You can reach him by email at (Captainwebgenesis@ hackermail. co m)

    Learn More; https://captainwebgenesis. co m
    WhatsApp; +1(501)436-9362

  9. How To Get Back Lost Or Stolen Crypto / Captain WebGenesis.

    How Can I Get My Lost Or Stolen Bitcoin Back?
    How do I recover from a cryptocurrency scam?
    Trace Your Lost Cryptocurrency | Cryptocurrencies Can be Traced

    Investors who lost funds in Crypto scams can now find help by hiring a specialized Bitcoin recovery team, Captain WebGenesis to help them recover their losses and hold the company accountable for their fraudulent activities. Consult Captain WebGenesis today to get help in navigating the complex world of crypto scams and shine a light on the best path towards recovering your hard-earned assets.

    Contact information;
    Whatsapp; +1(501) 436,93,62
    Email; Captainwebgenesis@hackermail.com

  10. George Arends says:

    HOW I RECOVER MY FUNDS BACK FROM CRYPTOCURRENCY SCAMS.

    Good day all, I’m truly grateful for the service of Ghost Cyber Recovery, who was able to help me recover my Bitcoin back, A while ago, I was scammed of Bitcoin worth $122,000, I was completely devastated but fortunately for me, I was introduced to Ghost Cyber Recovery by my colleague and I contacted them immediately to assist me in recovering my bitcoins. However after losing your crypto to scammers, all hope is not gone. There is a professional recovery team, Ghost Cyber Recovery. The team is specialized in helping individuals retrieve their lost or stolen funds. Ghost Cyber Recovery is a team with a high record track of recovery success, thus they are the highly recommended Recovery company to help scam victims recover their lost funds.

    More Info;
    WhatsApp +1 734 743 1873
    Email: (ghostcyberrecovery@gmail.com)

  11. Xwd says:

    After falling prey to a fraudulent Investment Scheme, I was a bit novice and nervous wreck about Crypto recovery services as I didn’t have a clue. But With CYBER RECOVERY WEB help and guidance, I am now very confident and clued that lost funds can be recovered. Immediately I got to know about CYBER RECOVERY WEB , I filed my case through. I can not say enough on how relaxed the team made me feel from their professionalism and honesty during the whole recovery process till I got all my lost funds back. I would have no hesitation in making further recommendations to your services to victims who have fallen prey too. Keep up the good work CYBER RECOVERY WEB..For More information kindly get back to them via email below :
    Email: Cyberrecoveryweb@mail.com
    Telegram: @Cyberrecoveryweb
    Whatsapp: +1(442)2892816

  12. The Brunoe Quick Hack is a groundbreaking innovation that is revolutionizing the field of Bitcoin recovery. Developed by a team of highly skilled cryptographers and blockchain experts, this cutting-edge technique offers a game-changing solution to a problem that has long vexed the cryptocurrency community. At the heart of the Brunoe Quick Hack is a sophisticated algorithm that utilizes advanced computational methods to rapidly scan through vast troves of blockchain data, pinpointing the precise locations of lost or inaccessible Bitcoin funds with unprecedented speed and accuracy. Where traditional recovery methods can take weeks or even months to painstakingly comb through the blockchain, the Brunoe Quick Hack is able to complete the same process in a matter of hours, saving users precious time and resources in their efforts to retrieve their valuable digital assets. But the true power of this innovation lies not just in its efficiency, but in its versatility. The Brunoe Quick Hack can be applied to a wide range of Bitcoin recovery scenarios, from lost private keys and corrupted wallets to complex cases of theft and fraud. Its adaptable framework allows it to be seamlessly integrated with a variety of wallet platforms and exchange services, making it accessible to Bitcoin users of all levels of technical expertise. As the adoption of cryptocurrency continues to grow worldwide, the Brunoe Quick Hack stands poised to become an indispensable tool in the arsenal of anyone seeking to safeguard their digital wealth and maintain control over their financial autonomy in the emerging  economy. Visit the website. Brunoequickhack .COM  for more information via:  WhatsApp:  +    (1)  705// 7 842// 635
    Email: Brunoequickhack  AT GMAIL  DOT COM

    Thanks.

  13. My husband has been frequently deleting all messages for the last couple of days from his phone and he didn’t know i was peeping at him, then i asked him why he was deleting all messages from his phone but he claimed that his phone memory was full and needed more space. Immediately i went in search of a hacker who can get me deleted information and contents from my husband’s phone and luckily for me i came across this reputable hacker call Swift Spy Assets Recovery this hacker got the job done for me and provided me with results and i saw that my husband has been lying to me. He was simply deleting all pictures, call logs, chats and text messages between him and his secret lover so i wont get to see what he has been doing at my back. Thank God for Swift Spy Assets Recovery who are ready to help. I must say am really impressed with the services i got from The hacker Detective and am here to say a very big thank you: contact him on (( swiftrecoveryservice006@gmail .com )) OR SWIFT_HACKING on Telegram

  14. Irene Veresne says:

    Are you saddened or depressed due to the separation /Misunderstanding with your partner and you want him / her back ? Are you tired of arguing and fighting ? Are you looking for permanent solution to your marriage or relationship problem , if your answer is ” YES ” don’t hesitate to message he helped me get my ex lover back, his Spells are authentic, My Lover is right beside me now we are happy together

    Whats-App: +12897808858

  15. On Facebook, I joined a crypto investment group called Capitalix FX. The manager annually selects the top 30 most active investors to reward with trading packages, including a multi-investor option promising 500% returns. Last year, I was selected despite being only 6 months in. Excited by the opportunity, I gathered funds and made a deposit, as per the company’s terms. A week later, the company website shut down. When I contacted the group admin, she ignored me and eventually removed me after I threatened to report her. Desperate, I sought help from a recovery company to save my family, as we had lost everything.
    I discovered Asset Recover Net through a Twitter post and reached out via Email: assetrecovernet AT gmailcom. They reviewed my case, confirming that my funds were recoverable, and within 48 hours, they had anonymously retrieved my money and returned it to my wallet. I’m incredibly grateful to them and highly recommend their service to anyone who needs help. You can contact them via WhatsApp: +1 (504) 3 0 2 3 4 6 4 or Telegram: AssetRecoverNet

  16. Samuel Pope says:

    When you send Bitcoin to the incorrect wallet address, it is possible to retrieve it. Bitcoin recovery is a speciality of services like Wizard James Recovery, who assist people in finding lost or misdirected cryptocurrency. But in order to maximise the likelihood of a full recovery, it is critical to move quickly and get expert help as soon as you can.

    Wizard James Recovery uses a blend of cutting-edge technology, expert analysis, and thorough investigation techniques to retrieve Bitcoin that has been stolen. To build effective recovery methods, their team of professionals thoroughly examines the transaction details, blockchain logs, and other relevant data. They find the money and launch the recovery process right away, utilising their expertise and cutting-edge tools to guarantee the highest chances of success. Using wizardjamesrecovery (at) usa (dot) com to get in touch with them is advised.

  17. Hanna Pearson says:

    I made the decision to handle things myself since I was determined and a little naive. I studied innumerable tutorials on the complexities of blockchain, encryption algorithms, and digital forensics. However, when I put in endless effort to crack the code, it became evident that my rudimentary knowledge was unable to tackle the intricate realm of Bitcoin recovery. I had been misguided by my tenacity. I turned to recovery programs that claimed simple and quick fixes while I was in a desperate situation. I gave my hard-earned money to slick-talking professionals who said they knew everything. I had no idea that I was about to fall into a trap. I became even more discouraged and broke as a result of these scammers taking advantage of my weakness. Although it was a difficult lesson, it increased my prudence and discernment. When all else seemed gone, a glimmer of hope emerged from the dark depths of the internet. Internet reviews and recommendations from other Bitcoin enthusiasts led me to discover the team “WIZARD JAMES RECOVERY.” I had to give it one last go because they were famous. WIZARD JAMES RECOVERY presented a team of professionals with an exceptional record of recovering lost or stolen cryptocurrency. With expertise in everything from blockchain analysis to tracking down digital traces, they were a formidable force in the bitcoin recovery field. With renewed hope, I reached out to them in the hopes that they would improve my situation. When I contacted WIZARD JAMES RECOVERY, they responded quickly and competently. They told me that they had handled cases like mine in the past and acknowledged the gravity of my predicament. Finding someone who genuinely understood my situation and didn’t view my loss as a statistic was a relief. One document at a time, it seemed to me like they were assembling the puzzle.I was kept updated at every stage of the recovery process by the WIZARD JAMES RECOVERY Experts. They used their extensive knowledge and expertise to create a plan that was customised for my particular situation. In contrast to my prior experiences with bogus recovery services, it was a team effort, and I felt like I had a voice in the process. In the end, WIZARD JAMES RECOVERY expertise and dedication allowed me to recover my stolen bitcoin. I couldn’t help but feel grateful that I had found this amazing team because it was a successful moment. They turned my story of suffering into a story of salvation, demonstrating to me that even in the most desperate situations, magicians can accomplish incredible things with a wave of their digital wands. Overcoming obstacles: Overcoming difficulties and disappointments along the way. Use the details below to get in touch with them. WHATSAPP: (+.4.4 7.4.1.8. 3.6.7.2.0.4)

  18. Williams Hawkins says:

    Someone named Ibon Ide, posing as a financial counsellor, messaged me on LinkedIn. I have been using the platform for a long time, so I was already accustomed to getting bids, so I didn’t think it was a huge concern. After hearing his spiel, I made the decision to invest in cryptocurrencies. As it happens, I was interested in Bitcoin but didn’t understand how it worked. After a week of lengthy conversations, I gave in and he helped me download trading applications and a virtual wallet to store my cryptocurrency. After that, the Ibon person suggested that I contribute $20,000 and then $50,000. I was unable to recognise that I was being duped since he was so convincing. In summary, Ibon stopped communicating with me and I was unable to withdraw my money and earnings. I spoke with my attorney, who, using his contacts, put me in touch with Wizard James Recovery, a committed organisation that specialises in assisting fraud victims. Ibon is currently in detention, and I got my money back. Since few people are able to follow scammers, I have chosen to share this so that anyone in a similar circumstance can readily obtain aid. You can easily email wizardjamesrecovery (@) usa (.) com

  19. Lauren Brixton says:

    If you have ever fallen victim to a bitcoin or cryptocurrency fraud, I strongly suggest using Wizard James Recovery service to assist you get your money back. A few weeks ago, someone on Instagram claimed to be in the investment business and that I could profit greatly from all of my investments. I was swayed by this and invested $560,000 in this cryptocurrency scam after he assured me that I would receive a substantial return on my investment within a few days. However, when it came time to collect my profits, I discovered it was all a scam, and they stopped contacting me and logged me out of their platform. My coworker told me about Wizard James Recovery Service and how they could hack into their system to help me get my money back. After I got in touch with them and gave them the details they asked for, I had my money back in less than a week. I’m relieved and thought I’d spread the word to as many others as possible who could be in need of their assistance. The following details can help you get in touch with them. WhatsApp: +-4-4- 7-4-1-8 3-6-7-2-0-4, Email: wizardjamesrecovery@usa.com

  20. I’m willing to talk about my experience investing in bitcoin. You can, however, get your stolen bitcoins back. I was taught that recovering bitcoin was impossible, therefore I never thought it was conceivable. I recently lost close to $99,000 after falling for a forex scam that promised absurdly large returns. I looked everywhere for assistance before finding a Seeker Assets Recovery article online. When I contact Seeker Assets Recovery, my excitement was once more total. Get in touch with Seeker Assets Recovery as soon as possible. They are a registered hacking group that can help with a quick and efficient bitcoin recovery. Contact Seeker Assets Recovery at:
    Website: seekerassetsrecovery . com
    Email: info@seekerassetsrecovery.com

Leave a Reply

Your email address will not be published.

*

code

*

Learn to Communicate Effectively with Your Patients

In most healthcare facilities the very first contact that the patient will have with the staff will come from nurses. Learn more about how to effectively communicate with patients as a nurse.

Scroll to top 355